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P4watch™ - Proactive IT Monitoring Services
» P4watch™ - Application Monitoring
P4watch™ is a subscription-based IT proactive monitoring service, delivering real-time, 24/7, surveillance of a customer's complex infrastructure. P4watch™ provides proactive network, systems and applications monitoring that identifies real and potential service interruptions.
P4watch™monitors the complex elements that constitute a business critical application:
- Ports and Protocols – TCP/UDP ports, HTTP, SMTP, DNS, FTP, etc
- Services and Processes – Availability, Status, Errors, etc
- Performance – Utilization, Response times, etc
- Logs – Application and Database log monitoring
» Service Summary
P4watch™ delivers:
- A broad range of expertise, inclusive of most industry leading systems and applications:
The P4watch™ monitoring service can support the majority of industry leading systems and applications. A wide field of monitoring support ensures that the performance information you need can be gathered and displayed for the dynamic infrastructure investments of your IT architecture.
- Single point of contact:
The Global Enterprise Management Center provides you with a centralized point of contact for coordination of your monitoring needs and information. The single point of contact for monitoring includes alert aggregation and custom escalation procedures, 24/7. You always know where to go for your monitoring needs.
- Monitoring from the network layer to the application layer:
Get a complete view of your network, system and application performance. The P4watch™ monitoring service captures performance data from all the logical layers of your infrastructure: from port availability to throughput to CPU utilization, you get a complete view.
- Customized monitoring:
The P4 monitoring team tunes our Titan™ monitoring platform so the information you care about and need works for you. Thresholds are set to limit false alerts and provide timely notification of potential issues. P4 will filter all alerts to get to the real issue.
- Round-the-clock visibility:
Our P4|Vu™ web portal provides you with secure real-time visibility of alerts and incidents, 24/7. P4|Vu™ gives you access to alerts, performance graphs, incident tickets, change requests, asset information, and management reporting.
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