Managed IT

P4watch^SM - IT Monitoring Service

Business Challenges

Enterprises have become more sensitive to outages of any kind. The marketplace is demanding more responsive business relationships hence companies of all sizes are requiring non-stop, continuous 24x7 availability of key systems. All these factors create new risks and exposures. Management must be ready to meet their customer, regulatory and fiduciary obligations. These obligations necessitate incorporating visibility into the health and status of the underlining infrastructure of these key systems as well as the intelligent applications. The costs of deploying and maintaining sophisticated IT management platforms are becoming less and less of an option for companies as they attempt to meet acceptable return on investment levels.

The Gartner Group estimates 70% of IT management platforms deployed fail to deliver the expected benefits. Consequently, businesses have migrated many of their mission critical applications to new support models that allow companies to selectively outsource functions that enable predictable budgetary operational costs, eliminate capital expenditures, while meeting the demanding needs of the business in terms of regulatory compliance and availability.