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P4solveSM - IT Management Solution

 
P4watchSM - 24x7 Proactive Monitoring
IT Management Service
• Business Challenges
• Our Solutions – P4solveSM
• Our Approach
• P4 Capabilities
System Management
Application Management
Transaction Monitoring
Database Administration
Security & Storage
• Benefits
• Supported Technologies
IT Monitoring Service
• Business Challenges
• Our Solutions – P4watchSM
• Our Approach
• Benefits
Gap Analysis System Management Business Continuity
Design Application Management Compliance Reporting
Deployment Transaction Monitoring Performance Voice
Performance Tuning Database Administration Multi-media
Asset Management Security and Storage Carrier Services
 
Managed IT
 

Transaction Monitoring

P4 uses a proprietary approach to monitor transaction quality. This approach employs a series of monitoring tools used to monitor, report and manage transaction success.

P4’s transaction monitoring includes quality evaluation tools and technology to ensure that our customers are gaining the best insights into achieving customer satisfaction, including:

  • Monitor your transactions from the end-user perspective
  • Measure critical Web application element details and network components (including DNS Lookup Time, Initial Connection Time, SSL and more), as well as network and database performance
  • Improve time-to-repair - TitanTM, our Intelligent Performance Platform, provides visibility to identify and repair end-user problems faster
    Eliminate finger pointing between groups with credible data that your employees, partners and customers will respect
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