P4 Performance Management announces the opening of its Global Enterprise Management Center (GEMC™) in Herndon, VA. The GEMC™ operates 24x7x365 and acts as the operations center for remotely managing, monitoring and securing enterprise critical network, systems & applications.
P4 delivers Selective Outsourcing Solutions from its carrier class GEMC facility to enterprise customers who require highly available and secure business application performance. Leveraging the capability of Titan™, our Intelligent Performance Platform, P4 provides customers with automated problem identification and notification, quick diagnostics and effective fault resolution. It also provides customers with meaningful reports to help track performance, capacity and for proactive maintenance.
“Our GEMC represents significant investments in sophisticated tools, best practice processes and expertly skilled people to insure we provide customers with the most secure and highly available infrastructure and applications their businesses require.” said Stephen Mortiboy, Operations Manager of P4. “Titan provides us with real-time robust information regarding the health of customers’ networks and systems. It also provides alert functions in case of potential problems thereby minimizing the impact to customers’ network” added Stephen.
When a problem threshold is met, an alarm is triggered resulting in immediate notification of the situation at the GEMC. IT specialists and administrators then use Titan to drill down, allocate resources and avoid or mend the problem. On a 24x7 basis, a designated team of industry experts watch all aspects of a customer’s monitored environment. This team includes our Global Enterprise Management Center on-site personnel and network administrators’ as well as layer and application specific resources who work together to monitor, manage, respond to and resolve all activities associated with providing optimized application performance.
With the opening of the GEMC, P4 has increased its capacity to effectively help businesses run critical infrastructure enabling the improved uptime, increased performance and strengthening business continuity in unforeseen circumstances.
About P4 Performance Management
P4 provides intelligent and innovative Selective Outsourcing Solutions to enterprise customers to ensure high availability of their business applications and communications networks through a combination of strategic consulting, network solutions and performance management. P4 offers industry-focused solutions to businesses in the financial, telecommunications, entertainment/media and information technology industries. P4 solutions coupled with our partner’s capabilities, and our proven delivery model of remote monitoring and management services provide customers with global scale.
